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September 15, 2004

Insurance offshoring gaining currency

India has become one of the most popular destinations for offshoring insurance processes and top insurance companies in the US and Europe — Cox Insurance Holdings, Aviva Life Insurance, AXA Sun Life — have moved their processes to India-based captive or third-party outsourcing firms.

Fueled by the success of the US-based health care firm Aetna moving its claims adjudication process to India, many other organisations want to tread the same path.

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Posted by Tom Troceen